Frequently Asked Questions
Below is a presentation of some the most usual questions we receive which we have done our best to answer. The most important factor in being able to enjoy your stay with us is communication, so don’t hesitate to contact us with any and all questions you may have. We are also firm believers in the policy of speaking to each other, not about each other!
When should I send in my application of interest?
As soon as possible, and feel free to contact us if you change your mind. Your application is only for one academic year. If you haven´t got a room for that year and wish to apply for the text year you need to make a new application at our website.
When will I recieve notice if I have been offered a spot?
Regarding the start of the autumn semester, we usually begin contacting prospective students during March/April. From then the contact and placement is on-going until around August/September. Regarding spots in the middle of a semester, we will contact you as soon as a spot opens up, it is therefore important that you give us an up to date mobile telephone number and Email address. If you turn down an offer you will loos your queue. If you wish to continue to stand in our queue you then need to make a new application at our website and you end up at last Place.
What happens if I’ve signed a contract and then do not get accepted to the school of my choice?
We have a clause in our contract. If you receive information from a school that you have not been accepted you are to send a copy of this decline to us not later than July 31 the same year as the academic year starts, the contract is then void. If the copy reach us after July 31 you will have 3 months notice from the day we recive the coppy!
For how long does the contract stem?
The agreement in the contract is for the period of time between the 15/8 – 15/6 the following year. In January, all students living with us are asked whether or not they want to continue living with us during the next school year. Students who are already living with us are first in line for available spots.
What does it cost?
See the specific information for each housing facility. The single bed rooms are the most expensive, it’s therefore cheapest to live in a double share room.
The following is included in the price – in addition to supervision every night of the week – furniture, heat, water, electricity, garbage collection and TV-licence. Fiber is not included.
If I have questions about my invoices?
Contact Sara at Agu Consult AB at email: email@example.com
How are the rooms furnished?
Our rooms have basic furniture such as beds, desks, floor lamps, chairs, ceiling lamps and closets. The majority of the rooms have their own toilet and shower. Normally textiles and light bulbs are not included.
Am I able to stay over the summer holidays or keep my room as storage?
You are able to stay over the summer; the normal monthly fee will apply. You are also able to use your room as storage over the summer for a fee of 1000 kronor for the whole time period.
Am I able to take a look at my room-to-be before I move in?
As there is most probably already somebody living in the room this is difficult. However, a couple of times a term we have an “open house” in accordance with the Open Houses of some of the larger schools (GUC, Katedral and Celcius).
What happens if i don´t leave my key when i leave/leave for summer or leave it as a storage during the summer?
If you leave your room as a storage or leave it empty during the summer you need to leave all the keys you have signed from us the same day that you have your inspection. If you leave your keys at al later date you will be charge 200:-/day until we have all the keys from you. This is not for you who have your room during the sumer an are paying for that!
If you are moving out for good and don´t leave the keys att the inspection you will have to pay for the lost keys and in worst case you will have to pay for a new lock with keys. If you know that you miss a key, please get in touch with us in time so we can explain some more about how it all works.
May I bring a pet?
No, you may not. We have a strict no-pets-policy due to allergies.
Will I require a special insurance?
Your parents’/guardians’ home insurance policy will cover you, usually with a low deductible fee. Vi have a general policy which applies to you, but the deductible fee is notably higher so we recommend students to use their parents’/guardians’ policy.
Is food included?
No, food and cooking is your own responsibility. Lunch is served at your school.
Is there a kitchen/Tv-room?
Yes, there are kitchens/kitchenettes. In the housing with corridors there are also TV-rooms as well as a kitchen complete with a fridge, freezer, oven and stove as well as a microwave oven. In the smaller apartments there is a kitchenette/kitchen with a fridge, freezer, stove and oven.
I don’t like the colour of my walls; can I paint or put up new wallpaper?
You may paint or wallpaper your room, but keep in mind this needs to be done to a professional standard. You must also run colour and material samples by us for an OK.
Is there an internet connection in my room?
You have a fiber Connection in your room with “open fiber”. You find the available suppliers at www.bredbandswebben.se and you will also pay for the subscription your self. You need an other room number, that you can find outside the door to your room at a small sign. It is green with four didgits, to register. You can also send us an email with your room number and ask for the four didgits for your room to register for fiber.
Is there a TV-antenna?
Yes, every room has an antenna outlet or the possibility for one. Although we only provide the basic channels.
I am living in a double share room and am not getting along with my room mate. What should I do?
Communication is important! Start by talking to your room mate to try and solve the problem. If that doesn’t help then contact us. We might have another spot available for you or we might be able to find another solution.
Are guests allowed to stay the night?
If you want to have guests staying the night you need to notify the supervisory staff not later than 22.00 the day before. We prefer it if you do not have guest staying the night during the week as you need rest in order to focus on your studies. Furthermore, you bear complete responsibility for any guests you have invited into the housing.
A guest of mine broke my desk/bothered other students. What happens next?
As stated, you are responsible for your guest and any disturbance they may cause.
Am I able to smoke indoors?
It is illegal by Swedish law to smoke indoors, and just like at home we don’t want our students to smoke or use Snus. Neither is allowed indoors and if you are under the age of 18 you must have your parent or guardian’s permission to smoke/snusa. If you do not have permission and are caught smoking/snusing your parent or guardian will be contacted.
Is alcohol allowed?
Just like at home we do not allow alcoholic beverages. If you, or any guest of yours is caught drinking or in possession of alcoholic beverages in or around the housing the result is a disciplinary meeting resulting in 2-4 weeks suspension from the housing. If you are under the age of 18 and come home drunk your parent or guardian will be notified.
My guest has alcohol with them and refuses to take it out of my room. What should I do?
Contact us immedietly and we will come and help you. This shows maturity and no disciplinary actions will follow.
How does the cleaning work?
Just like at home you help out with the cleaning. You take care off your own dishes, food waste, trashes etc. Show respect for those you are living with and it will be a better place for everyone!
What is there to do in my spare time?
Just like at home, we want you to be active. We have a long-standing collaboration with Sweden’s best badminton club – Fyrisfjädern. All our students are able to play for free weekdays until 16.00 and all day on weekends.
Student mentors – what are they?
As previously stated, student mentors are students who have lived with us for at least a year and constitute a link between you and the staff. The mentors can answer your questions, help you out with activities etc. You can find a list over mentors at your housing.
Are there laundry facilities?
Let’s be honest – is this yours or your parents’ question? Yes, there are laundry facilities for every housing. If you don’t already do your laundry, start now, so you know the drill. (yes, lots of our students are new to doing their own washing!)
What do I do with garbage?
Kantorn offers recycling; food waste and combustible. You find containers outside the houses facing the street. Paper, plastic, metall and other stuff you leav in the small building att the end of Kantorsgatan 18. You need the code to enter.